Authority has consequences.

1. Agreement

These Terms of Service (“Terms”) are a contract between you and Supertrained Inc. (“Windlord,” “we,” “us”) for the Windlord apps, website, account services, agent interfaces, and related services (“Service”). By creating an account, connecting Google, accepting an agent grant, buying a subscription, or otherwise using the Service, you agree to these Terms and the Privacy Policy.

If you use Windlord for an organization, you represent that you can bind it. “You” then includes the organization. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 and legally able to enter this agreement. If local law requires a higher age, that age applies. You may use Windlord only where the Service and your use are lawful. An organization is responsible for authorizing its users and administering organization-controlled accounts.

3. Your account and devices

• Provide accurate account and payment information and keep it current.
• Protect your devices, recovery material, and any credentials used with Windlord. Windlord will never ask you to send a Google password or OAuth token to support.
• Notify us promptly of suspected unauthorized access.
• You are responsible for activity performed through your account, devices, and active agent grants unless caused by Windlord’s breach of these Terms.
• Do not share a personal subscription beyond its stated user/device limits or evade account, rate, or entitlement controls.

4. Google accounts

You choose which Google accounts to connect and grant Google—not Windlord—your password. Windlord receives OAuth authorization for the scopes shown in the consent flow. Google remains the authoritative source for Gmail and Calendar. Actions taken through Windlord write back to Google and may affect other clients and collaborators.

You represent that you have authority to access and act on connected accounts and their content. You may disconnect an account or revoke access through Google. Some features will stop when authorization is removed. Google services are governed by Google’s terms and availability.

5. Agent access and accountable execution

Windlord can expose typed read and action primitives to agents or tools you connect. Before access, Windlord establishes an identity-bound grant with defined accounts, data, actions, risk, approval conditions, and expiration. The agent does not receive your Google OAuth credential.

• You control the grant. Review its scope and the named agent/provider before approval. Revoke access you no longer intend.
• You remain the decision-maker. Agent suggestions may be wrong, incomplete, stale, or manipulated by content in email, calendar events, or attachments.
• Consequential actions may require confirmation. Do not bypass or automate around required approval ceremonies.
• Standing authority creates real effects. If you permit actions without per-action approval, the agent may act until the grant expires or is revoked.
• Receipts are evidence, not a guarantee. Windlord records requests, authority decisions, attempts, and observed provider outcomes, but a provider outage or ambiguous response can leave an outcome unknown until reconciliation.

An external agent or model provider is a separate service with its own terms, security, retention, and model-training choices. You authorize the disclosure described in the grant. Windlord is not responsible for an independent provider’s acts, omissions, or retention.

6. Private beta and changes

During a private beta, features may be incomplete, change materially, be unavailable, require reauthorization, or be reset to protect users or integrity. We may impose limits, rotate protocols or keys, require an update, or discontinue a beta feature. Do not use beta builds as the sole copy of any data; Google remains the source of truth.

We may improve, add, remove, or change features. We will not silently widen an existing agent grant or Google scope. Material changes to paid functionality or data use receive notice when required.

7. Plans, payment, cancellation, and taxes

Private beta access may be free. If paid plans launch, price, billing period, included features, trial terms, and renewal terms will be shown before purchase. Consumer iOS purchases use Apple In-App Purchase when required; web and eligible direct purchases may use Stripe or another disclosed provider. Purchases are also subject to the applicable store/provider terms.

• Subscriptions renew automatically unless canceled before renewal.
• You can cancel through the provider used to purchase. Cancellation stops future renewal; access ordinarily continues through the paid period.
• Refunds follow applicable law and the payment provider’s rules. Apple handles refunds for Apple purchases.
• You are responsible for applicable taxes unless the provider collects them.
• Price changes apply prospectively with required notice.
• Restoring or reconciling a purchase may require provider account information and transaction evidence.

8. Acceptable use

You may not:

• access an account, mailbox, calendar, device, or data without authorization;
• use Windlord to send spam, phishing, malware, harassment, fraud, illegal surveillance, or unlawful content;
• circumvent scope, approval, rate, device, subscription, security, or revocation controls;
• probe, attack, disrupt, scrape, or overload the Service except under a written vulnerability-testing authorization;
• extract keys, impersonate an agent/device, forge receipts, replay operations, or misrepresent provider outcomes;
• resell or provide the Service as a bureau without a written agreement;
• reverse engineer where prohibited, or use the Service or outputs to build a competing service by systematic extraction, except rights that law does not allow us to restrict;
• violate Google, Apple, agent-provider, or other applicable third-party terms.

We may investigate suspected misuse, preserve minimum evidence, restrict authority, suspend integrations, or suspend an account when reasonably necessary to protect users, providers, or the Service.

9. Your data and privacy

You retain rights in data you provide or authorize Windlord to access. You grant Windlord a limited license to process that data only to operate, secure, support, and improve the Service as described in the Privacy Policy and your choices.

You are responsible for having the rights and notices needed to process information about correspondents, attendees, collaborators, and other people. Do not direct an agent to disclose data to a provider unless you have authority to do so.

Windlord’s use of Google data follows the Google API Services User Data Policy, including Limited Use. We do not use Google Workspace data to train a general-purpose AI model.

10. Windlord intellectual property and feedback

Windlord and its licensors own the Service, software, design, trademarks, and documentation, excluding your data and open-source components under their licenses. Subject to these Terms, we grant you a limited, personal or internal-business, revocable, non-exclusive, non-transferable license to use the apps and Service during your authorized plan.

If you send feedback, you grant us a perpetual, worldwide, royalty-free right to use it without obligation, provided we do not publicly identify you without permission. Feedback does not grant us rights in your mailbox, calendar, or agent conversations.

11. Suspension, termination, and deletion

You may stop using Windlord, disconnect Google, cancel a subscription, and request account deletion through the available controls. We may suspend or terminate access for material breach, security risk, legal requirement, nonpayment, provider restriction, or discontinuation of the Service. Where feasible, we will give notice and an opportunity to cure.

On termination, your license ends and agent grants stop. Local data remains until removed from the device; hosted data is deleted under the Privacy Policy and legal-retention duties. Terms that by nature should survive—including ownership, payment obligations, disclaimers, liability limits, dispute terms, and misuse evidence—survive.

12. Disclaimers

To the maximum extent allowed by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, and error-free operation. We do not warrant that an attention classification, deadline, summary, draft, suggestion, agent decision, notification, or provider state is correct or complete.

Google, Apple, network, model-provider, and other third-party services may fail or change outside Windlord’s control. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

13. Limitation of liability

To the maximum extent allowed by law, Windlord and its affiliates, officers, employees, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, revenue, goodwill, or data; or the cost of substitute services, arising from the Service even if advised of the possibility.

Our total liability for all claims arising in the twelve months before the event giving rise to liability will not exceed the greater of (a) the amount you paid Windlord for the Service during that period or (b) US$100. These limits do not apply where prohibited or to liability that law cannot limit, including liability arising from fraud or willful misconduct.

If you use Windlord on behalf of an organization, you will defend and indemnify Windlord against third-party claims arising from your unlawful data, unauthorized account/agent use, or material breach, except to the extent caused by Windlord.

14. Governing law and disputes

These Terms are governed by California law, excluding conflict-of-law rules. Before filing a claim, send a written description to team@supertrained.ai and allow 30 days for informal resolution. Unless applicable law requires otherwise, state and federal courts in California have exclusive jurisdiction, and each party consents to their personal jurisdiction.

Consumers retain any mandatory rights and venue protections of their home jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. General

These Terms, the Privacy Policy, purchase terms, and any signed order form are the entire agreement for the Service. A signed order form controls a direct conflict for that purchase. If one provision is unenforceable, it is modified to the minimum extent and the remainder continues. Failure to enforce is not a waiver. You may not assign these Terms without consent; we may assign them with a merger, reorganization, sale, or by operation of law while preserving your rights.

Notices may be delivered in the app, by email, or on this site. Contact: team@supertrained.ai.